Terms & Conditions

Terms and Conditions

Interpretation
In these terms and conditions of sale the following words will have the following meanings:

The Purchaser shall mean the individual, person, company or other body placing the order.

The Seller shall mean – We Fix Alloys Ltd or any of its’ Franchisees

The Products shall mean Pneumatic tyres, covers, tubes and any other goods or materials sold by
the above.

The Services shall mean alloy wheel repairs and reburbishments

Words denoting the singular shall include the plural and vice versa.

General

All contracts of sale are accepted by the Seller subject to these terms and conditions to the exclusion of all other terms and conditions specified by the Purchaser. Acceptance of the delivery of the Products constitutes acceptance of these terms and conditions.

Payment Method

All products or services are payable at the time of booking, although final payment will not be taken until the work is completed, unless the Purchaser has an approved credit account. If the Purchaser has an approved credit account (subject to approval) All invoices must be paid in accordance with the individual account terms

(The Seller reserves the right to charge interest on a daily basis from the date of invoice on all sums due at until payment is received) At its sole discretion the Seller may cancel or amend any credit limit previously granted.

The seller will  make all reasonable efforts to collect outstanding debts with accrued costs being added to the original sums owing.

Payment will be taken via secure payment chip & pin mobile card reader at all times*. Cash or cheque will be accepted as payment in exceptional circumstances only and at our workshop.

A non-refundable deposit may be required for specially ordered non-returnable items or items for which a carriage cost may be incurred. The amount of the deposit will depend upon the total value of the goods or the cost of returning the goods to any supplier.

Title & Risk

Risk in the goods shall pass to the Buyer as soon as the Products or services are delivered or fitted to any vehicle owned by the Purchaser or the Purchaser’s Customer or client or to a place specified by the Purchaser. Property in or title to the Products or services shall remain vested in the Seller until the Products or services have been paid for in full and that payment is received by the Seller or We Fix Alloys Ltd. Where tyres have been fitted to a vehicle they must not be removed from that vehicle without the written consent of the Seller and the vehicle must not be sold or disposed of without the written consent of the Seller prior to payment being received by the Seller.

Right to Repossess

In the event of non-payment or the appointment of a Receiver or Administrator over the whole or part of the Purchaser’s assets the Seller may remove the Products. Where the Products are tyres or other related products, upon the said removal of the tyre/tyres by the Seller a charge will be made by the Seller for the amount of tread used and for the fitting/removal costs involved. The Purchaser agrees that in the event of the Seller requiring to repossess the tyre/tyres the Seller will not be responsible for re-fitting the original tyre/tyres which by then may have been disposed of.

Disposal of Waste

The Seller will remove all worn/damaged casings and any other used items which have been replaced by new Products and they will be disposed of at the discretion of the Seller but always in a manner which represents an awareness of the environment. A charge will be made for the storage and disposal of these items. This service is optional.

Severability

If and to the extent that any provision or any part of the Seller’s conditions are illegal, void or unenforceable, then such provision or part thereof shall be deemed to be severable from the remaining provisions or parts all of which remaining provisions shall remain in full force and effect.

Complaints Procedure

In the unusual event of a complaint issue, the Purchaser must firstly communicate with We Fix Alloys either by telephone or email. 08000 14 15 99 or hello@wefixalloys.co.uk

The issue will be investigated thoroughly before any revisit to the original location is agreed.

In the event of a complaint concerning a suspected manufacturing defect the Purchaser must pay in full for a replacement Product which the Seller will fit. The Seller will then return the Product that is suspected of being defective to the manufacturer for inspection. If the manufacturer confirms that the Product is defective a refund will be made. The amount of the refund will take into account the nature of the defect and the amount of use that the Purchaser has derived from the Product. The decision of the manufacturer will be final.

Online Pricing

All products or services listed on this website are subject to availability. Where listed products or services are no longer available or temporarily unavailable, a suitable alternative will be offered in advance of arrival.

Force Majeure

The Seller will upon request provide an indication of an arrival time at the Purchaser’s premises. This estimated time of arrival should be regarded as a guide only and no responsibility can be accepted for lateness. The Seller will always attempt to contact the Purchaser whenever possible to inform of projected delays or issues which may result in a delay or cancellation of an appointment.

Locking Nut/Bolt Removal

Locking nut/key should be provided to the technician on arrival. If this is not available or nuts and or key is damaged we reserve the right to charge a fee for locking nut removal, or an additional cost for lost or damaged locking key/nut leading to our having to contract out the removal.

Law

These terms and conditions shall be governed in accordance with English Law.

* Debit Card payments are free of charge. Any payments made by Credit card will be subject to a 2.5% handling fee

We Fix Alloys Have Moved!

Our new address is:
We Fix Alloys
UNIT A1
MORSTON QUAYS
STEPHENSON STREET
WALLSEND
NE28 6UE
(Postcode for satnav is NE28 0PD)

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