Story about alloy wheel refurbishment and good customer care
We recently had a lovely piece of feedback from one of our customers and wanted to share it with you. We hope it helps you decide which is best company to bring your car to for specialist alloy wheel refurbishment. Of course we’ll tell it’s us but we know it will help if you hear that from our satisfied customers also.
“Chris was fantastic, really fast and used proper punctuation in his replies to my emails – unlike some lazy buggers these days who can only be bothered to use text speak – that really gets on my tits!
He gave me a price for doing 4 Alfa GTA wheels straight away based on photo’s I emailed and stuck to that price. I took the wheels in and Chris helped me pick a colour, he was direct, knowledgeable, and genuinely interested in getting it right.
I gave him 4 wheels with tyres on, he took off the wheels, stripped the old paint, repaired substantial curbing damage, powder coated and lacquered, refitted and balanced the tyres, delivered AND fitted the wheels to my car (which Chris offered to do out of the goodness of his heart) …all in 1 day! …FOR £5!! – not really £5 😉 but he probably didn’t make much out of the deal. You won’t find better service!
The worst wheel before:
…I’ve no idea if this is the same wheel or not because they all came back perfect – indistinguishable from each other and could easily be mistaken for new!
Thanks again Chris, wish more people were as devoted to what they do as you sir!
We are so commited to customer service here at We Fix Alloys that after every alloy wheel refurbishment or repair we ask our cusomers for feedback so that we can ensure we’re getting it right, every time and correcting any difficulties our customers encounter.
You can read more of our reviews here – we’ve been collecting review on our alloy wheel refurbishment since January 2013 and in the last 8 months have had 50 reviews and 15 ratings – so far our customers rate us 9.9/10!
Why not join them and be another happy We Fix Alloys customer?
See you soon!