Well it’s been a while since you last heard from us so first things first – how are you? All good we hope!
We’ve been busy making those those tired and damaged alloy wheels look like new.
In case you were wondering what people have been saying about our work we’re very proud to share that we are rated 9.9/10 from our customers. Have a look by clicking here
It’s been an even longer time since Shirley Bassey sang ‘Diamonds are Forever’ and whilst diamonds maybe one of the hardest minerals those of you with diamond cut alloy wheels will know they are far more easily damaged.
We are very pleased to announce our new in house diamond cutting service – yes we can now provide that same great service you have been used to for your diamond cut alloy wheels
We’d love to hear from you – why not give us a call or pop in and find out how we can bring the shine back into your life – well your wheels anyway!
Thanks for reading and we look forward to seeing you soon.
We Fix Alloys are pleased to announce that we have moved!
As our regular readers know we believe in not only collecting customer feedback but also acting on it – here’s what one customer said last month:
How would you describe our performance overall? – Very good service level and car was ready when you said. The alloys are as good as new.
How satisfied are you with our service? 10/10
How easy are we to deal with? 10/10
How would you rate our communication with you? 10/10
Is there anything we could improve on? – I think you are in need of better premises from which to operate to reflect a more professional image of the company and its services they provide.
Ron Brown – 16/10/2014
Well, Ron – you asked and we did!
We outgrew our last premises thanks to all your support and choosing us to fix your alloys and after much careful searching have a great new workshop space for carrying out our specialist alloy wheel repairs and refurbishment.
We’re still getting everything set up but will be open for business very soon and of course you’re more than welcome to pop down and have a look for yourselves.
The new premises have allowed us to make changes that will improve our processes and therefore the finished product we offer you.
We have 24/7 security so that you know that your vehicle will always be safe with us.
As you can see Chris is very happy with the new place!
For those of you familiar of where we were – here’s a map to take you between the old and the new
Well its been a while since our last blog post. We’ve been very busy in the workshop – both working on your alloy wheel refurbishment and repair and also making our processes more efficient. Recent customers who have been in to visit will have noticed the walls built around our different workshop areas – this helps maintain a dirt and dust free environment ensuring the quality of our workmanship and also has the added benefit of keeping us warm in the Winter 🙂
We must have been doing something right since based on 121 reviews and 44 ratings our customers now rate us 9.9/10.
We take our customer feedback very seriously – we have it hosted externally so you know it comes from genuine customer and we don’t change a thing. If you want to read more about what our customers think of our services then click below
Based on this feedback we have recently added a landline phone number – 0191 4661205 and a bell to the front desk to make us even easier to get in contact with.
Something else you’ve told us you like to see is before and after pictures – so you can see how good we can make your alloy wheels look too. Check these out! If you’ve had work done by us and would like to have your car featured on our website then do please get in touch.
Those of you who follow us on our Social Media places – like Facebook or Twitter might have heard about events you can see us at this year… so far we’ve had a visit to Driftland with our sponsored drift car team. Ian drove very well that weekend and got a trophy as a reward for all his hard work.
Later on this year we’ll also be at Mighty DubFest, MiniMania and JAE. We’ll also be hosting open days and club meets with BBQ – get in touch if you’d like to arrange something for your car club too.
Our last piece of exciting news we’d like to share is that our apprentice has completed his apprenticeship and is now our newest full-time permanent employee – well done to him!! A great addition to our team and the We Fix Alloys family.
Well that’s all for now – don’t forget you can sign up to our mailing list and make sure you get the latest news and special offers first.
Want the best in alloy wheel repair and alloy wheel refurbishment?
Want to know you’re getting the work done by a reliable business?
Well, we actively encourage all our customers to give feedback – we have it hosted by an external company (so we can’t edit it) – if you’re wondering if you want to use us then please check out out our reviews below 🙂
Tyre Safety – more important than great looking alloy wheels!
P.S We do both!
Watch this space for news about Tyre Safety month in October 2013 – we care about your tyres and safety just as much as we care about your alloy wheels and so are proud to announce that we are taking part in this great initiative.
The following information has been taken from the great TyreSafe website (click here for more)
“Correct tyre pressures are essential for your safety on the road. Under-inflated tyres are much more likely to suffer a dangerous blowout, typically at high speed on a busy motorway or main road. What’s more, properly inflated tyres last longer, help you use less fuel and give you better handling and braking, further reducing your chances of being involved in an accident.
In 2011, more than 1,100 road casualties were caused in the UK by accidents where illegal, defective or under-inflated tyres were a contributory factor. Correctly inflated tyres last longer. When under-inflated, a tyre’s contact patch with the road surface is concentrated on its outer edges, causing rapid wear of the shoulder areas. When run at 80% of their recommend pressure, it is estimated that tyre life falls to around 75%. At 60% pressure, tyre life falls to just 35% of its potential. Correctly inflated tyres help reduce your fuel bills. When tyres are under-inflated they require more energy to make them turn (think about how difficult it is to push along a wheel barrow or ride a bicycle with a flat tyre!). When tyres are under-inflated by just 20% (around 6psi), 3% more fuel is used.
Tyre pressures should be checked at least once a month or before any long journeys. The correct pressure settings for your car can be found inside the vehicle handbook, inside the fuel filler cap or on a plate on the driver’s door sill. Alternatively you can download TyreSafe’s free iPhone pressure checker app, or search their online database by simply entering your vehicle’s registration number.”
Story about alloy wheel refurbishment and good customer care
We recently had a lovely piece of feedback from one of our customers and wanted to share it with you. We hope it helps you decide which is best company to bring your car to for specialist alloy wheel refurbishment. Of course we’ll tell it’s us but we know it will help if you hear that from our satisfied customers also.
“Chris was fantastic, really fast and used proper punctuation in his replies to my emails – unlike some lazy buggers these days who can only be bothered to use text speak – that really gets on my tits!
He gave me a price for doing 4 Alfa GTA wheels straight away based on photo’s I emailed and stuck to that price. I took the wheels in and Chris helped me pick a colour, he was direct, knowledgeable, and genuinely interested in getting it right.
I gave him 4 wheels with tyres on, he took off the wheels, stripped the old paint, repaired substantial curbing damage, powder coated and lacquered, refitted and balanced the tyres, delivered AND fitted the wheels to my car (which Chris offered to do out of the goodness of his heart) …all in 1 day! …FOR £5!! – not really £5 😉 but he probably didn’t make much out of the deal. You won’t find better service!
The worst wheel before:
…I’ve no idea if this is the same wheel or not because they all came back perfect – indistinguishable from each other and could easily be mistaken for new!
Thanks again Chris, wish more people were as devoted to what they do as you sir!
We are so commited to customer service here at We Fix Alloys that after every alloy wheel refurbishment or repair we ask our cusomers for feedback so that we can ensure we’re getting it right, every time and correcting any difficulties our customers encounter.
You can read more of our reviews here – we’ve been collecting review on our alloy wheel refurbishment since January 2013 and in the last 8 months have had 50 reviews and 15 ratings – so far our customers rate us 9.9/10!
Why not join them and be another happy We Fix Alloys customer?
We Fix Alloys are proud to announce another car club open day being held at our workshop in North Shields
The event has been coordinated by @NEValetersForum from Twitter which was set up as a place for all North East UK valeters, detailers and car enthusiasts to hang out and chat about products, dirty cars and post pics. They have asked us to host their very 1st real life meet up at We Fix Alloys!!
The event is on the 8th September from 10am – 12pm
Chris from We Fix Alloys will be there to answer any wheel related questions you may have and talk about custom finishes we have available for all you car lovers!
Peter from Tyres2U – an award winning tyre fitter with over 23 years experience in the tyre industry will be there to answer any tyre related questions.
Tint My Ride are coming – a great local company with over 10 years experience in offering quality window tinting services.
Latest exciting news!! Project Touge will be there with merchandising for you and filming the event – for those of you who don’t know Project Touge is a UK drift blog with driver interviews, car features, event reports and all you ever need to know about drifting!!
How often will you get the the chance to have all these experts on hand to discuss the ways we can make you car look and go better?
@NEValetersForum are working to get Autoglym there and hopefully a car photographer to take pictures of your pride and joy
We’d love to see you there and have the opportunity to meet old customers and new. Refreshments and goodies will be provided 🙂
Want to know how to get an even better deal on your alloy wheel refurbishment from We Fix Alloys?
You already know we’re extremely competitively priced for our high quality, professional and specialist alloy wheel refurbishment and repairs…
but we’re guessing you’d still really appreciate a great offer every now and then? Want to hear our news first? Want to know more about We Fix Alloys alloy wheel refurbishment and repair business?
Over 400 people have already signed up to our mailing list and that’s what they get access to and a lot more too – in fact this month they have been offered our exclusive summer spectacular offer on their alloy wheel refurbishment.
Did you miss out?!!
Want to make sure that doesn’t happen again?
Well all you have to do is click below and you’re in
So you’ve had your alloy wheels refurbished by We Fix Alloys – how are you going to keep them looking so good?
7 ways to avoid damage to your (newly repaired) Alloy Wheels
NEVER, EVER, EVER drive up a kerb!
Keep your Alloy Wheels clean. The more often you clean your alloy wheels the easier it is. If you let brake dust (which is corrosive) and grime build up it will soon etch its way into the surface making it much more difficult to remove.
Watch out for debris on the road. Don’t run over anything, even if it looks like it won’t do any damage – it probably will. (We’ve heard of someone who ran over something that looked like a cardboard box that fell off a truck in front of him. It was actually a metal casting – two of his alloy wheels were smashed beyond repair when he ran over it!)
Use proprietary wheel cleaners sparingly. They are great at shifting some of the worst grime but they can contain acids which will damage the lacquer finish if you don’t rinse off properly.
Avoid clipping kerb when parallel parking. If you have a passenger with you ask them to guide you in. It may take an extra few seconds but could save you hundreds!
Keep your tyres properly inflated. Low pressure in your tyres increases the chances of damage to your wheel rims
Avoid making tight turns around corners. The most common source of damage is caused by rolling a wheel over a sharp corner.
We hope these 7 tips to avoid damage to your alloy wheels work for you – but remember if you run into problems with your alloy wheels then We Fix Alloys is the place to come for top quality alloy wheel repair and refurbishment across Newcastle and the North East
How to choose the right tyres for mobile tyre fitting
Tyres have always made an important contribution to road safety and to the environmental impact of road transport. However, not all tyres offer the same performance and it was hard for the consumer to know how to choose the most safe and efficient tyres. Luckily the EU tyre regulation that was introduced in 2012 enabled consumers to make more informed choices when buying tyres.
The rationale behind introducing regulation was to improve road safety and to reduce the environmental impact of road transport. Tyres are now graded according to wet grip, fuel efficiency and external noise.
The information is provided on the now familiar EU energy efficiency label. As seen below
To help you understand a little more what this label is telling you lets look at each section in turn…
The better the tyre (fuel savings, safety and external noise), the better the classification. Red G is the worst class; Green A is the best class.
The three parameters:
Fuel consumption is related to the rolling resistance. By reducing rolling resistance, the tyre consumes less petrol.
A range 7.5% loss of fuel economy between best and worst class for a full set of tyres fitted to an average car.
Wet grip is one of the most important safety characteristics of a tyre. Tyres with very good wet grip have a shorter braking distance when it rains.
30% shorter braking distance between best and worst class for a full set of tyres fitted to an average car.
Eg 18 m shorter when braking from 50 mph.
The external noise generated by the tyre is expressed in waves: one black wave is the lowest noise level and three the highest. The aim is to reduce traffic-related noise for communities.
3 black bars: above future EU limit
2 black bars: meets future EU limit
1 black bar: at least 3 dB below the future EU limit
All new tyres must come provided with this information – if you don’t get it then ask!